High Life Highland are taking the first steps in their Inverness bounceback campaign next week with the introduction of a collect and return service at Inverness Library. From Monday 27th July Inverness library customers will be able to access items by requesting them in advance and booking a timeslot for collection.
Julie Corcoran, Principal Libraries Manager said, “The safety of our customers, our staff and our communities is our priority as we look to begin providing services again at our libraries across the Highlands.
“We will be introducing a limited service at Inverness Library with the library opening on 27th July initially on a “Collect and Return” basis. This means customers can phone or email the library to request items and collect them during their allocated timeslot.
“We hope to gradually reinstate library browsing and access to our public access computing facilities shortly thereafter as we introduce a range of appropriate measures to ensure the safety of both customers and staff. Amongst others, these measures will include a computer booking system, social distancing and the introduction of enhanced cleaning routines around the library.
“The process has already been tested and implemented in other libraries, where we’ve had a steady stream of customers all welcoming the return of the service and offering very positive feedback on how the system is working.
Julie Corcoran concluded, “We very much look forward to welcoming our customers, regulars and new, back to a full library service when it is safe and appropriate to do so.”
Customers can contact the library by telephone during its opening hours on 01349 781370.
