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Visitor Information

We are now closed for the Winter, we will re-open on Friday 4 April 2025.

There is no charge for entry to the Museum but we do welcome donations. 

Group organisers / coach companies: Please pre-book your group by calling 01349 781650 or e-mailing [email protected]

How to find us: For details on how to get here please click here

Accessibility:  To see our accessibility information check out our Detailed Access Guide on the AccessAble website. If you have any questions please don’t hesitate to get in touch.

Changing Places Toilet: Whilst we don’t yet have our own Changing Places Toilet, the nearest location to the Museum is in Aviemore, approximately 13 miles north. You can find the nearest location of Changes Places across the UK here

Souvenir Guidebook: Don’t miss purchasing your copy of our guidebook, with colour photos and lots of information on all our buildings across the site, it is the perfect companion to your visit, only £5 each. Guidebooks are available to purchase from our reception, shop and sweetie shop.

Toilets: Toilet and baby changing facilities can be found at our main reception area and at Croft. There is also a public toilet in our Township.

Dogs: Assistance dogs are welcome. For all other dogs there is a fenced enclosure at reception, which has shelter and water provided to enable you to leave your dog (at your own risk) when visiting the Museum. Please speak to a member of our team for advice on dog walks nearby.

Visitor Survey: We would love to hear how your visit went so please click here to complete our visitor survey

When visiting the Museum, please remember the following….

UNEVEN GROUND – there are a variety of different terrains and gradients across the museum. Please be aware of hazards that may cause you to slip, trip or fall during your visit and wear suitable footwear.

WALLS / BUILDINGS – Please do not climb onto the walls, buildings, trees or exhibits.

ANIMALS – Please do not feed our animals. If you touch the animals please wash your hands.

WATER HAZARDS – Please supervise children near to water.

FIRES – We do light the fire in one or two of our Township buildings each day and this can make the building very smoky. Other buildings are available in the Township if you wish to avoid the smoke. Other buildings may have their fires lit during special events – please do not let children near to the fires.

LOW DOORWAYS – Please remember to duck as you enter and leave some of our older buildings.

LIGHT LEVELS – By their nature some buildings can be quite dark so please give your eyes time to adjust.

MOVING VEHICLES – Please be aware of moving vehicles.

SMOKING – Thank you for not smoking anywhere onsite.

If you need any assistance during your visit please speak to a member of our team or call 01349 781650

Any questions??? If you have any further queries, please email [email protected] or call 01349 781650

Click here for local information about Badenoch & Strathspey